And another post after much brain srain to remeber how to access this blog.

Michael Stephens session on Wed morning was great...the main message I took away was marketing (sort of)...get your library out where your users are, wherever that may be.

Also funny to have the gaming metality expounded upon. Am I more likely to take risks? Maybe... but not while driving!
Certainly I think to implement any sort of change you must take risks.
We never have as much information as we would like, the information is rarely truly comparative , and it doesn't arrive in time.